Effective Date: December 1, 2025

Mahjong Baby (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mahjongbaby.com or make a purchase from our store.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

When you visit our site, create an account, or make a purchase, we may collect:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely by our payment partners; we do not store full card information)

Automatically Collected Information

We may collect information automatically through:

  • Cookies and tracking technologies

  • IP address

  • Browser type

  • Device information

  • Pages viewed, time on site, referring pages

Order & Support Information

If you contact us for support or order questions, we may collect:

  • Communication content

  • Order history

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations, shipping updates, and customer support messages

  • Improve website functionality and user experience

  • Personalize product recommendations and marketing

  • Prevent fraud and ensure site security

  • Comply with legal and tax obligations

3. How We Share Your Information

We do not sell your personal information.
We may share information with trusted third parties that help us operate our business, including:

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Shipping carriers (USPS, UPS, FedEx)

  • Email service providers

  • Marketing and analytics partners

  • Customer support tools

These partners only receive the information needed to perform their services and are required to protect your data.

We may also share information when required by law or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Keep items in your cart

  • Analyze site performance

  • Improve marketing and advertising

You can control cookies through your browser settings, though disabling them may affect your shopping experience.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we have collected

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications

  • Limit certain data uses

You can request any of the above by emailing us at:
orders@mahjongbaby.com

6. Data Retention

We keep your information for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal, tax, and accounting requirements

When no longer needed, your data is securely deleted.

7. Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Mahjong Baby does not knowingly collect data from children under 13. If we learn that personal information has been collected from a minor without parental consent, we will delete it promptly.

9. International Users

If you access our site from outside the United States, please note that your data may be transferred to and processed in the U.S. By using our site, you consent to this transfer.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a new “Effective Date” at the top of the page.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Mahjong Baby
Email: orders@mahjongbaby.com